Legal
Privacy Policy
Information We Collect
- Account & order details: name, email, shipping address, phone number, and order history.
- Payment information: processed directly by our PCI-compliant payment partners. We do not store full card numbers or CVVs — only a transaction token, the last four digits of your card, and the authorization result.
- Site activity: IP address, browser type, and pages viewed, collected through cookies and similar tools.
How We Use Your Information
- Process orders, payments, and shipping.
- Provide customer support and order updates.
- Send marketing emails (only if you opt in — unsubscribe anytime).
- Prevent fraud and meet legal obligations.
- Improve our website and services.
How We Share Your Information
We do not sell your personal information for money. We do share it with trusted partners who help us run our business:
- Shipping carriers (USPS, FedEx, UPS) to deliver your orders.
- Payment processors to handle transactions securely.
- Service providers for analytics, email, and customer support.
- Advertising platforms — TikTok, Meta and Google — which receive site activity so we can measure which ads bring people here.
- Legal authorities when required by law.
That last one counts as “sharing” for cross-context behavioural advertising under California law, even though no money changes hands. You can stop it at any time on Your Privacy Choices, and we honour Global Privacy Control signals automatically.
Cookies
We use cookies and similar technologies in two distinct ways. Strictly necessary ones run the cart, your sign-in session, age verification and fraud prevention; the site cannot work without them. Advertising and measurement ones — the TikTok Pixel, the Meta Pixel and Google Analytics — are what let us tell which ads work.
You can turn off the advertising ones without breaking checkout on Your Privacy Choices. Disabling cookies in your browser works too, but will stop some site features from functioning.
Your Rights
- Access or update your account information at any time by logging in.
- Opt out of marketing emails using the unsubscribe link.
- Opt out of the sale or sharing of your personal information for advertising on Your Privacy Choices.
- Request a copy or deletion of your personal data by contacting us.
Data Security
We use SSL encryption, secure storage, and access controls to protect your information. While no system is 100% secure, we work to keep your data safe.
Data Retention
We keep your information as long as needed to provide our services and to meet legal, tax, and accounting requirements (typically up to 7 years).
Children's Privacy
Our website is intended for users aged 21 and older. We do not knowingly collect information from anyone under 21.
Changes
We may update this policy from time to time. Updates will be posted here with a new "Last updated" date.
Contact
Email: email support